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Tools to help manage your health Take advantage of your Aetna tools to help you manage your health. These valuable tools and information are at your fingertips 24/7. You can also find useful tools and information on the New Jersey Division of Health Benefits website.


Aetna Navigator goes where you go!
The Aetna Navigator® secure member website lets you save time, avoid guesswork and make informed decisions about your health. You’ll be able to:

You’ll be able to:

  • Find doctors, pharmacies, labs, hospitals and urgent care centers
  • Order an Aetna Member ID card or print a temporary card
  • Check your coverage details
  • Keep track of health care costs

Register once. Log in anytime.
Have your Aetna Member ID card ready. You’ll receive it after you enroll.

  • Step 1: Go to www.aetna.com
  • Step 2: Click the “Register now” link
  • Step 3: Follow the simple prompts

That’s it. Log in anytime, from anywhere you have Internet access.

Look what else you can do with Aetna Navigator:

  • Complete an online health assessment
  • Print records of preventive shots and checkups
  • Check the cost of a procedure
  • Get healthy living tips
  • Check claims
  • Check balances on claims and your HSA account
  • And much more!

Your Personalized Health and Wellness Portal
Beginning in January 2014, you and your eligible dependents will have access to the ActiveHealth health and wellness portal. The website is powered by your unique health information. Here are just a few highlights:

  • All of your health information is available in one convenient place — your medical history, conditions, allergies, claims data, medications and doctors.
  • You will receive suggested “health actions” that are based on your health and your goals, so you know they’re realistic and right for you.
  • Tools and trackers are available for things like physical activity and nutrition, to help keep you motivated.
  • If you’re looking for other health information, you’ll find tips for healthy eating, recipes, a useful symptom checker and all the latest health news.
  • For those active employees and their covered spouse/partner, we will automatically track your NJWELL incentive points on our website, where you can view progress and manage your incentives.

You will be able to access the website securely from any computer, or even from your smartphone or mobile device. We strive to make it easier for you.

Ready to get started?
Are you a current SHBP/SEHBP active employee or their eligible dependent?
You can get started right away on your personal health website - www.MyActiveHealth.com/NJWELL

Are you a SHBP/SEHBP retiree or their eligible dependent?
You can also go to your personal health website anytime - www.MyActiveHealth.com/StateNJ


Keep your health information in one easy place
It’s hard to remember all the details of your health care. That’s why we offer you a Personal Health Record.

Your Personal Health Record is a secure record of your health. Share it with your family, caregivers and doctors if you want.

Are you a current SHBP/SEHBP active employee or their eligible dependent?
You can get started right away on your personal health website - www.MyActiveHealth.com/NJWELL

Are you a SHBP/SEHBP retiree or their eligible dependent?
You can also go to your personal health website anytime - www.MyActiveHealth.com/StateNJ

It stores information about your:

  • Family health history
  • Immunizations
  • Prescription and over-the-counter medications
  • Doctors
  • Allergies
  • Biometric screening numbers
  • Tests, procedures and more

Use your PHR to:

  • Know when you need checkups and screenings
  • Get alerts about drug interactions
  • Find ways to improve your care
  • Track your health over time

Track your numbers
Use your PHR to store your biometric numbers. That includes your numbers for:

  • Blood pressure
  • Weight
  • Blood sugar
  • Cholesterol

You’ll find easy-to-use graphs and charts that show how your numbers change. This is a great tool if you’re making big changes in your health through diet and exercise.

Your PHR is automatically updated for you — based on your claims
Whenever you visit the doctor, we’ll automatically send the information to your PHR. You can add other information, like family history or over-the-counter medications, at your convenience.

Your PHR is more helpful to your doctor when the information is complete and up to date. Be sure to add as much information as often as you can.


Find a doctor with DocFind®
Use the DocFind® directory when you need to search the Aetna network for doctors, labs, hospitals and more.

See if your doctor is in the Aetna network
Remember, using doctors that participate in the Aetna network gives you the most value. Aetna networks are among the largest in the country. So, chances are your doctor is already there. You can check right now!

  • Step 1: Visit www.aetna.com/docfind/custom/statenj and click on “enter DocFind.”
  • Step 2: Follow the prompts. You can search by zip code, doctor name, specialty, hospital affiliation, gender — you choose how to search.
  • Step 3: When prompted for your plan type, select the network based on which plan you’re interested in:
    Aetna HMO | Aetna Value HD | Aetna Freedom

After you enroll, you’ll be able to enter DocFind through the secure website. Aetna Navigator prefills your plan information, making your search even easier!

Learn more about your doctor
To make an informed decision, DocFind® gives you helpful information about a doctor:

  • Plans accepted
  • Office locations
  • Maps and driving directions
  • Medical school attended
  • Board certification
  • Languages spoken

DocFind is updated six days per week, so you have the latest on participating doctors and facilities


You’re mobile. So are we.
Now you can access Aetna with any web-enabled mobile device. It’s a smaller view of the secure Aetna Navigator® website where members can search, look up and view the same features while away from their computers.

Just download the Aetna app and go!
      Get: Aetna iPhone® App | Android™ App

Members can:

  • Search for a doctor, dentist, hospital or pharmacy
  • Use the Urgent Care Finder to quickly find urgent care centers and walk-in clinics
  • Get driving directions to their doctors
  • Show a digital copy of their Aetna Member ID card to the staff
  • Look up the cost of a procedure or drug while there
  • Register for their secure member site and view claims, coverage and benefits
  • Access their Personal Health Record*


Read our Aetna Mobile FAQs for more information

*This feature is only available to those with access to the personal health record.

iPhone is a trademark of Apple Inc.

Get personalized results for your research
The Aetna SmartSource search tool is your official search engine to help you look up conditions, symptoms, illnesses and more. It delivers information that’s specific to you based on where you live and your selected Aetna health benefits/insurance plan.

Let SmartSource show you:

  • Commonly prescribed medications and treatment options
  • Estimated health care costs
  • Aetna discount programs that can help you manage your condition
  • Easy-to-understand health articles and tips